TERMS OF SERVICE

Effective Date: 29 September 2026

These Terms of Service ("Terms") govern your access to and use of the website www.yeongyoung.com (the "Website") and any purchase of products made through the Website.

The Website is operated by Trizo Health Sdn. Bhd. (Company Registration No. 202301031795 (1525718-T)) ("Yeong Young", "we", "us" or "our").

By accessing, browsing or using the Website, or by placing an order through the Website, you acknowledge that you have read, understood and agreed to be bound by these Terms. If you do not agree to these Terms, you should not use the Website.

1. COMPANY INFORMATION

Trizo Health Sdn. Bhd.
Company Registration No.: 202301031795 (1525718-T)
35, Lorong Industri Ringan 1
14100 Simpang Ampat
Pulau Pinang, Malaysia

Email: trizohealth@gmail.com

2. USE OF THE WEBSITE

2.1 The Website is provided for your personal and lawful use.

2.2 You agree not to use the Website:

(a) for any unlawful, fraudulent or unauthorised purpose;

(b) to attempt to gain unauthorised access to the Website, its systems, servers or any associated accounts;

(c) to interfere with or disrupt the operation, security or functionality of the Website;

(d) to introduce any malicious software, code or other harmful material; or

(e) in any manner that may infringe the rights of, or cause harm to, Trizo Health Sdn. Bhd. or any third party.

2.3 We reserve the right to suspend or terminate your access to the Website where we reasonably believe that you have breached these Terms or applicable laws.

3. PRODUCTS AND PRODUCT INFORMATION

3.1 The Website currently offers Yeong Young EzMove and such other products as may be made available from time to time.

3.2 We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on the Website are accurate and current.

3.3 Product images are provided for illustrative purposes. Actual product packaging, colour and appearance may vary.

3.4 We reserve the right to modify, discontinue or update any product, product information or product availability at any time without prior notice.

3.5 Information provided on the Website relating to our products is for general informational purposes only and is not intended to constitute medical advice, diagnosis or treatment.

4. ORDERS

4.1 By placing an order through the Website, you agree to purchase the products specified in your order in accordance with these Terms.

4.2 An order submitted through the Website does not constitute acceptance by us until the order has been confirmed.

4.3 We reserve the right to refuse, cancel or limit any order where:

(a) the relevant product is unavailable;

(b) there is an error in the product description, pricing or other information displayed on the Website;

(c) we reasonably suspect fraudulent, unauthorised or unlawful activity; or

(d) the order otherwise breaches these Terms.

4.4 Where an order is cancelled after payment has been received, any applicable refund shall be processed in accordance with our Return Policy and the applicable payment provider's procedures.

5. PRICES AND PAYMENT

5.1 All prices displayed on the Website are stated in Malaysian Ringgit (RM), unless otherwise specified.

5.2 We reserve the right to amend product prices at any time. Any change in price shall not affect an order that has already been confirmed.

5.3 Payments made through the Website are processed through BOLD.pay and may include credit cards, debit cards, Atome and supported electronic wallet payment methods.

5.4 Payment processing may be subject to the terms, conditions and privacy policies of the relevant payment service providers.

5.5 We do not directly store complete payment card information on the Website.

6. PROMOTIONS AND DISCOUNT CODES

6.1 From time to time, we may offer promotional prices, discount codes, free gifts or other promotional offers.

6.2 Each promotion may be subject to additional terms and conditions, including validity periods, minimum purchase requirements, product exclusions or other restrictions.

6.3 Unless expressly stated otherwise, promotional offers cannot be exchanged for cash or transferred to another person.

6.4 We reserve the right to modify, suspend or withdraw any promotion where reasonably necessary.

6.5 In the event of any inconsistency between these Terms and the specific terms applicable to a promotion, the specific promotional terms shall prevail.

7. LOYALTY PROGRAMME

7.1 We may operate a loyalty or membership programme through the Website, under which eligible customers may receive points, rewards or other benefits.

7.2 Participation in the loyalty programme is subject to any additional terms and conditions published or communicated by us from time to time.

7.3 Loyalty points:

(a) have no cash value unless expressly stated otherwise;

(b) are non-transferable unless expressly permitted by us;

(c) may not be redeemed for cash; and

(d) may be adjusted or cancelled where points have been awarded incorrectly or obtained through fraudulent, abusive or unauthorised activity.

7.4 We reserve the right to amend, suspend or discontinue the loyalty programme, including its points structure, rewards and eligibility requirements, where reasonably necessary.

8. INTELLECTUAL PROPERTY

8.1 Unless otherwise stated, all content appearing on the Website, including but not limited to text, photographs, graphics, logos, product names, trademarks, designs, layout and other materials, is owned by or licensed to Trizo Health Sdn. Bhd.

8.2 No part of the Website may be reproduced, copied, modified, distributed, published, transmitted, displayed or commercially exploited without our prior written consent, except where permitted by applicable law.

8.3 Nothing in these Terms grants you any licence or right to use our trademarks, logos, trade names or other intellectual property except as expressly permitted by us.

9. THIRD-PARTY SERVICES AND LINKS

9.1 The Website may contain or make use of third-party services, platforms, payment providers, applications or links to third-party websites.

9.2 We are not responsible for the availability, content, security, accuracy or practices of third-party websites or services.

9.3 Your use of any third-party service may be subject to the terms and conditions and privacy policies of the relevant third party.

10. WEBSITE AVAILABILITY

10.1 We do not warrant that the Website will be available at all times or that access will be uninterrupted, secure or error-free.

10.2 We may temporarily suspend, restrict or discontinue access to the Website where necessary for maintenance, updates, technical issues, security reasons or other operational purposes.

11. LIMITATION OF LIABILITY

11.1 To the maximum extent permitted by applicable law, Trizo Health Sdn. Bhd. shall not be liable for any indirect, incidental, special or consequential loss arising out of or in connection with your use of, or inability to use, the Website or any products purchased through the Website.

11.2 Nothing in these Terms shall exclude, restrict or modify any liability, right or remedy which cannot lawfully be excluded, restricted or modified under the laws of Malaysia.

12. PRIVACY

12.1 The collection, use, storage and processing of personal information submitted through the Website are governed by our Privacy Policy.

12.2 By using the Website, you acknowledge that you have read and understood our Privacy Policy.

13. OTHER POLICIES

13.1 Your purchases through the Website may also be subject to other policies published on the Website, including our Return Policy.

13.2 In the event of any inconsistency between these Terms and a specific policy relating to a particular matter, the specific policy shall apply to that matter to the extent of the inconsistency.

14. CHANGES TO THESE TERMS

14.1 We reserve the right to amend these Terms from time to time.

14.2 Any amendments will take effect when the updated Terms are published on the Website, unless otherwise stated.

14.3 Your continued use of the Website following the publication of amended Terms constitutes your acceptance of the amended Terms.

15. GOVERNING LAW

15.1 These Terms shall be governed by and construed in accordance with the laws of Malaysia.

15.2 Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the applicable laws and jurisdiction of Malaysia.

16. CONTACT INFORMATION

For enquiries relating to these Terms, please contact:

Trizo Health Sdn. Bhd.
35, Lorong Industri Ringan 1
14100 Simpang Ampat
Pulau Pinang, Malaysia

Email: trizohealth@gmail.com

Trizo Health Sdn. Bhd.
www.yeongyoung.com